Returns & Exchanges
At Rabanne, we offer a seamless return process to ensure your satisfaction, allowing you to return any unworn items within 14 days of delivery. All returns must be in their original packaging with all tags and security seals intact to qualify for a full refund.
Initiate Your Return
Log into your account or visit our online returns portal to select the items you wish to return and receive your pre-paid shipping label.
Prepare Your Package
Place the items in their original box along with the completed return form, ensuring the package is securely sealed to prevent damage during transit.
Ship the Items
Affix the provided pre-paid label to the outside of your parcel and drop it off at your nearest authorized carrier location.
Quality Check and Refund
Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing